Multicultural Supervision

This interactive live webinar will explore the topic of multicultural supervision in the human services.

When we think of cultural competence in the human services, we tend to think of how this idea applies to work with clients.  However, understanding issues regarding culture also plays a significant role in creating open and positive relationships between supervisors and members of their teams. 

Supervisors who understand their unintentional biases and how these biases influence their interpretation of situations, interactions and their decision making will be more effective in creating open communication and building trust within multicultural teams. As a result, these teams will generally be more collaborative and ultimately deliver higher levels of service to clients.

In this workshop supervisors will learn strategies that will enhance their skill set and make them more effective in managing multicultural teams.

LEARNING OBJECTIVES
After attending the session participants will be able to:

1. Define multicultural supervision
2. Discuss both the benefits and challenges of multicultural supervision
3. Identify the different components of multicultural supervision

AGENDA

PRESENTER INFORMATION

Lana is YW Calgary’s Director of Program Strategy. Prior to joining YW, Lana worked with Alberta Health Services where she spent most of her time in child and adolescent mental health. Lana has been a part-time faculty member at Mount Royal University since 2009. Lana shares her time with Youth Central Calgary, the Calgary Black Chambers, and the Alberta College of Opticians.  A loyal but often disappointed fan of the Toronto Raptors, she enthusiastically watches every televised Raptors’ game (much to the frustration of everyone in her household).

EVALUATIONS

Course evaluations will be emailed to participants who complete the course.  The evaluations are completed online.  You will have up to three business days to complete the surveys.

COURSE COMPLETION

To receive ACE credits, participants must attend the full course, partial credits are not provided.  Certificates of completion are emailed to participants within five business days of receiving their completed course evaluation.

REFUNDS

Course registrations cancelled five or more business days prior to the course are refundable less a 25% administration fee.  Unfortunately, cancellations with less than five business days’ notice are not refundable. 

You are welcome to transfer your registration to another person with at least two business days’ notice.  Should you wish to transfer your registration please email ContEd@ywcalgary.ca.  Be sure to provide the workshop name and date, your name, and the name and contact information of the person who will be attending in your place.

COURSE CANCELLATION

Please note that if the advertised course instructor is unavailable, we reserve the right to assign another member of our team to deliver the course.

If we need to cancel the course due to unforeseen and/or extenuating circumstances, we will honor registration and reschedule the course for another date.  If you are unable to attend on the new date, a full refund will be offered.

ACCOMMODATIONS

Please direct any accommodation requests to ContEd@ywcalgary.ca.

ONLINE ACCESS

This course is being delivered online using “Zoom”. 

Please visit this link to find out more information about the computer hardware and internet requirements for Zoom:

https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux

You will be able to log-on 10 minutes leading up to the course starting.  The instructor will be taking attendance during this time. 

CONTINUING EDUCATION APPROVAL

The continuing education credits for this course are recognized as “Category A Continuing Competence Credits” by the Alberta College of Social Workers (ACSW).

YW Calgary Continuing Education, provider 1785, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. YW Calgary Continuing Education maintains responsibility for this course. ACE provider approval period: 01/27/2022 to 01/27/2026. Social workers completing this course receive 2.0 continuing education credits.

PROGRAM CONCERNS

If you have any concerns related to your experience with the program, please contact:

Continuing Education Committee

ContEdCommittee@ywcalgary.ca

The Committee will respond to your concern within 10 business days of receiving written notification of the matter.